Announcements

Jan 8th [RESOLVED] Chicago Datacenter Outage

As of 9:02AM we began tracking a service disruption in our Chicago facility.  This is complete blackout affecting all equipment residing in the facility and as such is affecting: L.V.E hosting accounts, reseller accounts, and dedicated server clients who are hosting in within our Chicago facilities.  Our provider has tasked a team to investigate ... Read More »

Dec 20th Chicago Core Routing Exchanges Being Updated

This message is to inform you of an upcoming maintenance on part of our network.Start time: 12:00 am central 12/20/2016End time  : 6:00 am central 12/20/2016Location  : Planned Network Maintenance - Chicago, ILDetails   : Platform wide upgrade of router softwareImpact:  Expected Outage/Downtime: 45-60 minutesCustomers receiving service in the ... Read More »

Nov 14th [USA CUSTOMERS] Account Migrations In Our Chicago, USA Facilities

Account migrations for anyone hosted in our USA, Chicago facilities have begun (NOTE: any customers in our UK facilities will be unaffected).  All migrations are taking place outside of core business operating hours (to your local time zone) and will generally result in a ~5-10 minute outages (larger accounts may see slightly longer outages ... Read More »

Aug 15th Service Outage for All Customer on OPEN5

At 10:45 AM EST an outage began for all customers on OPEN5 operating node, we are working as quickly as possible to restore service to affected customers.  At this time we have no ETA for restored service.